Shipping & Delivery
Shipping & Delivery Policy
ST.CRUZCO. operates as an online-only brand.
Each case is carefully prepared and fulfilled directly from our production facilities to maintain strict quality control and ensure every piece meets our standards before dispatch.
Shipping Availability
• Delivery is currently available within the United Kingdom
• Additional regions may be introduced in the future
Made To Order Delivery
Every ST.CRUZCO. case is prepared specifically for you.
To reduce unnecessary overproduction and maintain considered craftsmanship, orders are fulfilled directly from our production facilities upon purchase.
Delivery typically takes 15–21 business days from dispatch.
This approach allows us to prioritise quality and precision over mass distribution.
Order Processing
Orders are processed within 1–2 business days.
Once dispatched, you will receive a confirmation email containing your tracking details.
Delivery Timeframes
Delivery estimates are provided as a guide and may vary due to courier delays, peak periods, or circumstances beyond our control.
We monitor all shipments carefully and remain available should you require assistance.
Delays & Support
While we aim to meet all estimated timeframes, occasional delays may occur.
If your order has not arrived within the expected period, please contact us and our team will assist you promptly.
Customs & Duties
No customs duties or import taxes apply to deliveries within the United Kingdom.
Contact
For any questions regarding shipping or delivery, please contact: