Care & Warranty
Care
Built to Travel. Designed to Evolve.
Our aluminium cases are crafted to withstand real journeys. Over time, natural marks and a subtle patina will emerge — each one adding character and quietly telling the story of where your case has travelled.
This evolution is part of the material’s integrity - and its individuality.
To care for your ST.CRUZCO. case:
• Wipe clean using a soft, damp cloth
• Avoid abrasive cleaners or harsh chemicals
• Store in a dry environment when not in use
Warranty Information
Every ST.CRUZCO. case is protected by a 1-Year Manufacturer’s Warranty from the date of purchase.
This warranty covers defects in materials and workmanship under normal use — giving you complete confidence from your first journey onward.
Our aluminium cases are built for durability and designed to develop character over time. If a manufacturing fault arises within the warranty period, we will repair or replace the item at our discretion.
What’s Covered
• Manufacturing defects
• Faults in materials
• Mechanical failures under normal travel use
What’s Not Covered
This warranty does not cover:
• Cosmetic wear such as scratches, dents or scuffs incurred during travel
• Accidental damage or misuse
• Damage caused by airline or third-party handling
• Normal wear and tear over time
Warranty & Support
We stand behind every case we produce.
If you require assistance or wish to submit a warranty claim, please contact:
Kindly include your order number, a brief description of the issue, and photographs where possible to help us assist you efficiently.